Sarah Koustrup » Meet The Executives’ Club

Biographical Info

GOLD Sponsor Member

Hometown: Sioux Falls, South Dakota

Education: Cornell University; Colorado Technical University

National Hospitality Services, since 2012

Sarah Koustrup is the Chief Strategy Officer of National Hospitality Services (NHS), a hotel management company with headquarters in Fargo, North Dakota proudly managing 34 hotels and over 1,300 employees throughout the United States. Sarah is responsible for providing active, hands on leadership to enhance hotel owners and investors value as well as improve National Hospitality Services level of profitability.

Born and raised in Sioux Falls, South Dakota, Sarah resides in Fargo, North Dakota with her husband and daughter. Sarah has worked for a number of great organizations including Midco (a regional telecommunications company), Citigroup and Microsoft. Sarah’s strengths include leadership, project management, policy development and strategy. Sarah is passionate about driving results through company culture, development, and outstanding customer service.

• Bachelor’s Degree in Human Resources Management
• Master Certification from Cornell in Hospitality Management with a focus on Financial Management and Hotel Revenue Management
• 12+ years of Leadership and Human Resources Management Experience

The worst piece of advice she’s ever received…
“Smile pretty and nod.” The manager that told me this was one of the only female managers in that company at the time. She told me that she felt much of her success was because she had the ability to simply listen and get along. I believe in listening, collaboration and a positive work environment, but I think that the very best companies are those where employees feel comfortable sharing feedback, pushing back when appropriate and having leaders with the ability to use that information to make the company better. READ the full Fargo INC! Faces of Fargo Business article